FAQ

Google analytics customer service

How do I contact Google Analytics?

To contact support:

  1. Sign in to your Analytics Account.
  2. Click in the header.
  3. Under Contact Us, click Need more help?.
  4. Click Other issues, then click Email support or Request chat.

How do I get help with Google Analytics?

A Google Apps corporate customer may be tempted to call 1-877-355-5787 (the U.S.A support number). But before you even dial, though, be sure to pull up your customer PIN number – no one will take your call without it.

Is Google Analytics free of charge?

Well, yes and no. Google Analytics is what they call a “freemium” service, meaning that small businesses can use the service without paying a monthly charge, but if you want more advanced features or the ability to do more with the service, there is a recurring fee.

Why is my Google Analytics not working?

Verify that you’re tracking the right property and view. If you have access to multiple Google Analytics accounts and properties, there’s a chance that you might be using the Google Analytics tracking code from another property, or you may be looking at reports in the wrong account, or for the wrong property and view.

How do Google Analytics work?

Google Analytics works by the inclusion of a block of JavaScript code on pages in your website. … The tracking operation retrieves data about the page request through various means and sends this information to the Analytics server via a list of parameters attached to a single-pixel image request.

Why You Should Use Google Analytics?

7 Reasons to Use Google Analytics

  • You can see how people find your website. …
  • You can track what people do when they’re on your website. …
  • You gain data on who’s visiting your website and how. …
  • You can find the most popular pages on your website. …
  • It helps you track conversions. …
  • It’s free. …
  • It’s easy.
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How do I learn Google Analytics?

Top 5 Ways To Learn Google Analytics

  1. Study For Free At The Google Analytics Academy.
  2. Up-skill With Free Online Tutorials & Videos.
  3. Keep Up To Date With Google Analytics Expert Blogs.
  4. Get To The Next Level With Hands-on, Practical Experience.
  5. Consider A Tailored Google Analytics Training Course.

What is better than Google Analytics?

10 Great Google Analytics Alternatives

  • Matomo. Matomo, formerly Piwik, lets you import historic Google Analytics data and serves as a full-service web analytics tool. …
  • Woopra. …
  • GoSquared. …
  • FoxMetrics. …
  • Mixpanel. …
  • Heap. …
  • StatCounter. …
  • Chartbeat.

Can you make money with Google Analytics?

Apply Google Analytics software and immediately start tracking the specific traffic on your site. … Re-inventing your site is re-inventing your online business; it can earn you dollars. Use Google Analytics on Google Adwords and Adsense.

Can I use Google Analytics without a website?

Yes – if you create a Blogger/Blogspot account, you can use the same login (Google account) to create an Analytics account. The Analytics account is pretty easy easy to integrate. The same applies to WordPress, which is portable and probably a broader, more commercially valuable platform to have proficiency in.

How do you tell if Google Analytics is working?

The easiest way is to look at your reports. If your real-time tracking has data coming in, then it’s working. You can also check your tracking code’s status: Navigate to the Admin page in Google Analytics.

Can Google Analytics be wrong?

Google Analytics isn’t in real-time

Although this doesn’t necessarily make your reports inaccurate, it’s important to remember that Google Analytics doesn’t display information in “real-time.” But for all of your other reports, it’s best to assume that Google Analytics is 24 hours behind.

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